Refund Policy


Last updated on Dec 23, 2025

Cancellation Policy

  • Orders can be cancelled on the same day of placing the order.

  • Cancellation requests after order processing or dispatch will not be accepted.

To cancel an order, please contact us immediately at zrofng@gmail.com.


Refund Policy

  • Once a cancellation request is approved, refunds will be processed within 1–2 business days.

  • Refunds will be credited to the original mode of payment.

  • Processing time may vary depending on the bank or payment provider.

Non-Refundable Situations

  • Orders that have already been shipped

  • Delays caused by courier companies

  • Incorrect address provided by the customer